We Care Pledge
C – Courteous
We treat the people that we serve the way we would like to be treated, with respect and professionalism.
A – Accurate
We set our goal at zero mistakes and we quickly solve any problems that may happen.
R – Responsive
We take immediate action to thoroughly answer all customer questions or concerns.
E – Empowered
We take the initiative and have the authority to make decisions that are in the best interest of both the customer and the bank.