Since ENB closed our Community Banking Office lobbies, we’ve had much heavier use of the drive-thru windows located at our branch offices. We apologize for any long lines you may have experienced and are working on ways to shorten them. Many actions such as deposits and transfers can be performed through different channels. Here are some alternatives to help you bank with us quickly and conveniently if you’d like to skip the drive-thru.
Category: Coronavirus Resource Center
Due to the recent surge in Coronavirus (COVID-19) infections and hospitalizations along with restrictions provided by federal and state authorities, Ephrata National Bank is closing our Community Banking Office lobbies effective immediately. During this closure, we will work diligently to continue providing our customers with access to banking services while doing everything we can to reduce the risk of infection to our customers and employees.
Tuesday, June 23rd, Ephrata National Bank will resume normal operating hours in our branch lobbies. For the safety of our customers and staff, we will be following the guidelines set forth by the Commonwealth of Pennsylvania and the Centers of Disease Control (CDC).
During times of crisis, one of the way scammers attempt to spread malicious software, aka malware, is by sending emails that appear to come from government agencies. Ephrata National Bank has become aware of an email appearing to be from the U.S. Small Business Administration (SBA) that contains malware. The email is identified by the Subject: SBA/Grant/Testing Centre Vouchers.
In March, Congress passed—and President Trump signed into law—the CARES Act, a $2 trillion economic relief package to provide assistance to American consumers and businesses struggling as a result of the coronavirus pandemic. A provision of the law includes sending government payments to eligible Americans. To help answer common questions about these payments, the American Bankers Association has developed the…
Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. Learn about the common scams and what you can do to protect yourself.
To help our customers impacted by the Coronavirus (COVID-19), Ephrata National Bank is offering loan payment relief. Customers experiencing financial hardship are encouraged to reach out to us. If you have an ENB loan and would like to request assistance, you can do so by completing our online Payment Relief Form.
As the Coronavirus Outbreak continues to grow and evolve, we are receiving numerous inquiries from customers expressing concerns about various aspects of their banking relationship and financial well-being. We want our customers to know that we are ready to stand with them and provide assistance. If ever there was a time to demonstrate our WE CARE commitment and ease our customers’ anxiety, it is now. With that in mind, we announce the actions that will go into effect immediately.
Unfortunately, during times of uncertainty, scammers attempt to prey on widespread fears in order to take advantage of consumers. Although the scams may have changed, the steps you can take to protect yourself are fundamentally the same. In addition to staying safe physically, we'd like to remind everyone about steps they should take to stay safe fiscally.
Frequently asked questions about how customers can access their money during the Coronavirus Outbreak.