Online Banking Help Page

Frequently asked Questions

 

How do I log in to Online Banking for the first time? Click here for a step by step guide to setting up your password and logging into Online Banking.

I don’t understand what multifactor authentication is or what a secure access code is? Ephrata National Bank is concerned about your online security. To ensure that your financial information and transactions remain secure, ENB uses Multifactor Authentication (MFA) in addition to a login ID and password to prevent fraudulent access to your online banking account. Click here for more information and instructions for getting secure access codes.

I have forgotten my password how can I reset it? Click here for the step by step guide for resetting your password.

I’m interested in getting my statements electronically, how do I set that up? Click here for the step by step guide to setting up eStatements.

I would like to use the mobile deposit, how do I set that up? Here is the guide for setting up Deposit on the Go!

I would like to pay my bills online; can I do that through your Online Banking site? Yes you can, click here for our guide to setting up bill pay.

How do I set up Touch ID for my mobile banking? Here is the guide for setting up Touch ID for your iPhone.

Allowing Cookies on Your Browser

In Internet Explorer Choose the Tools menu and select Internet Options.
Select the Privacy tab.
In the Privacy tab,click the Edit button in the Web Sites section.
In the section titled Address of Web Site, type enbonlinebanking.com/internet, then click the Allow button. The address should then show in the Managed Web Sites section. When you close your browser, make sure it is not set to “Clear Cookies”.
In Firefox Choose the Tools menu and select Options.
Select the Privacy tab.
In the Privacy tab, if “Accept cookies from sites” is checked, then you do not need to do anything else. If it is not checked and you do not want to allow cookies from other sites, but would like to register your computer for ENB Internet Banking, click on Exceptions.
In the Address of Web Site bar, type enbonlinebanking.com/internet, then click the Allow button. The address should then be listed in the Exceptions area. When you close your browser, do not check “Delete Cookies” if prompted.
In Chrome Select Settings from customize and control Google Chrome menu drop down
Under Privacy select Content Settings
Under Cookies select Manage exceptions type enbonlinebanking.com/internet in the box and select allow in the drop down menu. Click on Done